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By 2025, organizations that invest in building digital immunity will increase customer satisfaction by decreasing downtime by 80%. A digital immune system (DIS) combines practices and technologies from observability, artificial intelligence (AI)-augmented testing, chaos engineering, autoremediation, site reliability engineering and software supply chain security to increase the resilience of products, services and systems. A DIS provides a model to prepare your organization to mitigate potential risks and uses failures as learning opportunities to create a superior customer and user experience that is resilient to failures. A DIS can be used as a frame of reference for investing in a set of practices to improve the quality and resilience of business-critical systems. The creation and evolution of a DIS leads to a more resilient business outcome and creates business value for both business and IT stakeholders. As such, it enables you to play an essential role in connecting software development to business outcomes and supporting customer experience strategies through modern technologies and practices.

Digital Immune System

KEY TRENDS

Network Economy